The 12 Steps of Property Management System Evaluation- Step 1

Step 1. - Select the Project Manager

Designate a Project Manager that has been granted authority for the evaluation project by the owner or management company. The Project Manager is accountable for the evaluation process and results, and should see the project through from start to finish.  Being granted authority and taking accountablility is essential to the sucess of any project. 

The Project Manager is the first person to be selected, and this selection should be completed before the property management system evaluation process begins. The project manager may be a consultant, a manager at head office, a manager at the hotel, someone in operations or someone in the information technology department.

The main function of the Project Manager is to facilitate the evaluation process, as well as set meeting agendas and schedules.  The Project Manager will also provide reporting to the team at set milestones.

Jeff Sefton